Top Questions

What is your return policy?

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot refund or exchange your order.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift cards are exempt from being returned.

To complete your return, we require a receipt or proof of purchase. You are responsible for shipping us your returns within 30 days of receiving your order at your own shipping cost using a carrier of your choice. Items must be unworn, unwashed, with the tags still attached. Once we receive your return and verify the quality, we will determine if we can process your refund to the payment method used on the original order.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done this and you still have not received your refund yet, please contact us at contact@repriseactivewear.com 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges and Replacements (if applicable)
We only replace items if they are defective or damaged. Exchanges will be dependent on stock available and for the same style and color only. If you would like to exchange, email us at contact@repriseactivewear.com 

Shipping
To return your product, you must mail your product to:
Reprise
388 2nd Ave #126
New York, New York US 10003

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We cannot be liable for any lost or damaged packages so we recommend using a carrier that provides tracking numbers

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Any other questions or issues, please reach out to us at contact@repriseactivewear.com 

When will I receive my order?

We offer UPS Ground shipping on all US orders which typically takes about 3-5 days.

What do I do if I never received my order?

We're so sorry to hear this! Please email us at contact@repriseactivewear.com with your order details and we'll help you out right away.

How do I make sure I order the right size?

Our leggings have a lot of stretch in them so most people prefer sizing down if they are unsure between 2 sizes. For more information you can see our size chart here.

How do I contact your company if my question isn’t answered here?

We're sorry we didn't provide the answer you were looking for. Please feel free to email us: contact@reperiseactivewear.com and we will get back to you ASAP.

Orders

What is the return policy?

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot refund or exchange your order.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift cards are exempt from being returned.

To complete your return, we require a receipt or proof of purchase. You are responsible for shipping us your returns within 30 days of receiving your order at your own shipping cost using a carrier of your choice. Items must be unworn, unwashed, with the tags still attached. Once we receive your return and verify the quality, we will determine if we can process your refund to the payment method used on the original order.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done this and you still have not received your refund yet, please contact us at contact@repriseactivewear.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges and Replacements (if applicable)
We only replace items if they are defective or damaged. Exchanges will be dependent on stock available and for the same style and color only. If you would like to exchange, email us at contact@repriseactivewear.com

Shipping
To return your product, you must mail your product to:
Reprise Activewear
388 2nd Ave #126
New York, New York US 10003

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We cannot be liable for any lost or damaged packages so we recommend using a carrier that provides tracking numbers

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Any other questions or issues, please reach out to us at contact@repriseactivewear.com

When will I receive my order?

We offer UPS Ground shipping on all US orders which typically takes about 3-5 days.

What do I do if I never received my order?

We're so sorry to hear this! Please email us at contact@repriseactivewear.com with your order details and we'll help you out right away.

What do I do if I received a defective order?

We understand how frustrating that is. Please email us at contact@repriseactivewear.com with your order details and we'll help you out right away.

How do I make changes to an order I’ve already placed?

Please email us at contact@repriseactivewear.com as soon as you realize you want to make a change and we'll do our best to accommodate. If the item has already shipped the best way to handle might be to return the item via our free returns feature.

Where do you ship to?

We ship everywhere within the continental United States. We offer UPS ground shipping on all orders which typically takes 3-5 days.

 

We do not offer international shipping at the moment.

Products

Why plant-based clothing?

Nearly all of our activewear is made out of plastic-based fabrics like polyester and nylon. Yes, even the leggings made out of recycled water bottles! After learning the chemical-heavy nature of plastic production, we felt that your skin deserved better. We've all been eating more plants and using more plants in our makeup and skincare, so why not choose plants for our clothing? It's a much healthier choice for your skin and for the planet.

How is the product made?

Our fabric is made out of 93% Tencel, 7% Spandex and the fabric is knit and dyed in Los Angeles, California. Our leggings are cut and sewn at our factory in New Jersey. We are proud to work with a 100% woman-owned factory.

Where do the materials come from?

We work with a Tencel-based fabric that is knit and dyed in Los Angeles

How is the fabric for sweating in?

Tencel is super-absorbent. It is known for wicking sweat quickly off of your skin so you stay dry during your workout. This fabric is not treated with quick-dry chemicals so it may stay wet for longer than you're used to.

I have an allergy to Formaldehyde - does your product contain any Formaldehyde?

All of our fabrics are tested by a third-party and are certified formaldehyde-free!

Are you going to make more products?

We are always working to add new products! If you have any suggestions feel free to send them our way by commenting on Instagram or sending us an email: contact@repriseactivewear.com 

Do you sell men's clothing?

We are always working to add new products! If you have any suggestions feel free to send them our way by commenting on Instagram or sending us an email: contact@repriseactivewear.com 

How much water does it take to produce the leggings?

We are actively working on measuring our materials impact, however Tencel has been shown to require 80% less water to produce than organic cotton.

Packaging

What kind of packaging do you use?

Depending on the size of the order, we use plant-based compostable mailer from noissue or recycled cardboard boxes, however mailers are lighter and take up less space in the shipping carrier leading to less of a carbon footprint.

 

Our mailers are certified 100% compostable by the leading certification parties and meet standards required for domestic home compost. After degradation, they leave no harmful residue behind.

Why not reusable packaging?

We are currently exploring options for reusable mailer options for customers to opt into when placing an order.

Care Instructions

What are the care instructions?

Please treat your leggings with care! We recommend washing in cold water and hang drying.

Does Tencel shrink?

Our products have been tested by a third-party testing facility for shrinkage and did not show noticeable signs of shrinkage. We recommend washing in cold water and hang drying to increase the longevity of your leggings.

Payment & Discounts

What kinds of payments do you accept?

We accept all major US credit cards.

Do you offer discounts?

Occasionally we will send discount codes. Only one discount code may be used per order.