Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot refund or exchange your order.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are exempt from being returned.
To complete your return, we require a receipt or proof of purchase. You are responsible for shipping us your returns within 30 days of receiving your order at your own shipping cost using a carrier of your choice. Items must be unworn, unwashed, with the tags still attached. Once we receive your return and verify the quality, we will determine if we can process your refund to the payment method used on the original order.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges and Replacements (if applicable)
We only replace items if they are defective or damaged. Exchanges will be dependent on stock available and for the same style and color only. If you would like to exchange, email us at email@example.com
To return your product, you must mail your product to:
388 2nd Ave #126
New York, New York US 10003
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We cannot be liable for any lost or damaged packages so we recommend using a carrier that provides tracking numbers
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Any other questions or issues, please reach out to us at firstname.lastname@example.org